Confirm The Facts (So You’re Not Apologizing For The Wrong Thing).

I'm not sure i understand, can you break it down? Try “can you please elaborate on that?” as a formal synonym that shows you need. Could you please repeat that?

I'm Sorry, I Didn't Follow What You.

When we are not sure what someone has said or what they meant, we can request further clarification or ask them to repeat their words. I'm sorry, i didn't catch what you said. It is professional to say “i’m not sure” in most cases.

Is It Professional To Say “I’m Not Sure”?

Do you mind shedding some more light on that? “please advise” this is a concise phrase used to request guidance or clarification from the recipient. Could you explain it differently? this polite request for an alternative explanation allows for varied approaches to understanding.

It’s A Simple Way To Show That You.

Draft a quick apology, even if you’re still working on a solution. If you need time to sort things out, send an interim. When you fail to understand what has been said to you, you can use these expressions:

Could You Please Repeat That?

This ensures that you understand the. Could you please repeat it? I'm a bit confused, could you clarify?